Alpro Pharmacy Increases Order Fulfilment Efficiency by 80% with Zebra Technologies’ Solutions

17 April 2023 | Monday | News

Digitalization of Malaysia’s leading pharmacy results in an estimated five-fold increase in business capacity
Image Source : Public Domain

Image Source : Public Domain

 Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the front  line of business with solutions and partners that deliver a performance edge, today announced Malaysia's  largest prescription pharmacy chain, Alpro Pharmacy, has introduced Zebra’s mobile computing and RFID  solutions to digitalize its manual inventory management system to advance with its fast-growing business. 

The first stage of digitalization was to equip Alpro Pharmacy’s front-line workers with Zebra’s TC21 touch computers to replace their manual inventory management system using pen and paper. The mobile  devices were introduced to assist with all inventory management tasks from receiving goods at Alpro  Pharmacy’s distribution center to picking goods for its retail stores and e-commerce orders, just to name  a few. The solution has since enhanced Alpro Pharmacy’s efficiency by approximately 80% and improved  its overall accuracy b reducing human errors. It is further estimated that the digitalization has  improved its business capacity by an estimated five-fold and has helped meet increased orders with its existing workforce, resulting in an even more delightful experience for customers across both online and  offline channels. 

The mobile devices also come with Zebra Mobility DNA (including Enterprise Home Screen and StageNow)  which is a suite of enterprise solutions designed to help maximize mobile user productivity and minimize  IT complexities over the lifespan of a Zebra device. 

Alpro Pharmacy subsequently introduced the RFD40 UHF RFID sleds, which seamlessly transformed their  existing mobile devicesinto an advanced RFID solution. This is used for verification purposes when loading  inventories at its distribution center onto its delivery trucks, and for the confirmation of goods received at its retail stores. By providing this level of real-time visibility, Alpro Pharmacy has greatly improved its  tracking accuracy leading to much more efficient operational workflows. 

“Ourshift from manual methods to Zebra mobile devices has improved our order fulfilment efficiency and  enhanced our business capacity dramatically,” said Wong Siew Piin, Director, Operations Management, Alpro Pharmacy. “When we added the RFD40 sledsto the equation, it seamlessly transformed our existing  mobile computers into a cost-effective RFID solution that enabled us with even greater visibility and  accuracy. Alpro Pharmacy constantly strives to improve our business practices to better serve our  customers, and this digital transformation has helped us realize that goal.”  

Alpro Pharmacy worked closely with Zebra PartnerConnect reseller, Inchz IoT Sdn Bhd, to implement and  deploy the solution. Inchz IoT Sdn Bhd collaborated with Zebra to fully understand the business challenges  faced by Alpro Pharmacy before recommending a tailored solution to cater to its needs.

 

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